Inclusive Communication is an approach that seeks to 'create a supportive and effective communication environment, using every available means of communication to understand and be understood' ( Royal College of Speech and Language Therapists , 2003 ) Use the “Inclusive Workplace Model” What’s the difference between diversity and inclusion in your workplace? While women make up more … 6 British Medical Association A guide to effective communication: inclusive language in the workplace Race (including ethnic or national origins, colour and nationality) The UK is a racially and culturally diverse place. Our identity is how we define who we are and where we feel we belong. Last year, DCA released new research and a series of guides on how language can be used to include or exclude people in the workplace. Inclusive communication relates back to customer service, Freeman said, so businesses should also consider how they interact with audiences over social media. It ultimately leads to increased productivity and employee well-being. All rights reserved. [2]" Respect is a two-way street. VITAL WorkLife offers numerous online, virtual and in-person resources to support inclusive practices and respect in your workplace and daily life. America continues to grow more diverse every year[1]. Communication is key when it comes to disability in the workplace and making reasonable adjustments. 4 2.1 Who are disabled people? With more females taking up executive positions, and employees from different ethnic backgrounds participating in the workforce, it’s integral to have a diversity and inclusion communication … Communication also becomes more effective when inclusivity becomes an organizational value. The Inclusive Workplace In Communication Program is designed for learners to take all 6 courses. And these skills can extend into our lives outside of work as well. But whether your organization has explicit policies in place, how you communicate and collaborate with others can help your workgroup embrace inclusion and foster diversity. While these groups offer both support and advocacy, they also develop streams for inclusive communication. Website designed by EdgeThreeSixty   Inclusive Communication Essex Privacy Notice, Royal College of Speech and Language Therapists. Read the document: Five good communication standards, © Inclusive Communication Essex 2021. For more information and to access your EAP resources, contact us at, https://www.axios.com/where-americas-diversity-is-increasing-the-fastest-ae06eea7-e031-46a2-bb64-c74de85eca77.html, https://www.goarmy.com/soldier-life/being-a-soldier/living-the-army-values.html. Contact Us. As we age, we develop a clearer definition of our identity and often surround ourselves with other individuals who make us feel a sense of belonging. If you are a leader and feel that you deserve respect due to your position, you must show first respect to those who you are expecting to respect you. Our Free Inclusive Communication Guide Workplace Diversity Solutions provide a range of free resources to support businesses in becoming more inclusive. If your organization is interested in 1 course for your team or organization as a whole, please contact us for our customized options. At the heart of an inclusive workplace is respect and trust. When we find others who are similar to us, we often gravitate towards them and find a sense of comfort in the similarities of how we think and experience the world. How to Build Inclusive Communication and Collaboration in Digital Workplace written on April 2020 by Magda Sowierszenko It’s safe to say that a huge amount of us are now experiencing what it’s like to work outside the office, whether we like it not. 1: Proper identification Always capitalise … To do this, they need to have practices and processes in place to break down barriers to inclusion, and, importantly Adam is credentialed as a Certified Employee Assistance Professional (CEAP) and is a licensed professional counselor (LPC) in Minnesota and Wisconsin. Workplace inclusion is something every workplace should strive for. [1] https://www.axios.com/where-americas-diversity-is-increasing-the-fastest-ae06eea7-e031-46a2-bb64-c74de85eca77.html, [2] https://www.goarmy.com/soldier-life/being-a-soldier/living-the-army-values.html, https://www.forbes.com/sites/forbescoachescouncil/2016/06/07/11-ways-male-leaders-can-adjust-communication-in-order-to-be-more-inclusive-to-women/#74358c864638. It can have additional benefits of improving awareness, increasing workplace morale, and … Inclusive organisations support employees, regardless of their background or circumstance, to thrive at work. Do you want to promote diversity and inclusion? 5 Strategies for Creating an Inclusive Workplace Take action to build an organization where every employee can thrive. If your company doesn’t score high inclusivity marks, you risk alienating some of your workforce. Lean In has a classic example — after running to a meeting from a faraway parking spot while uncomfortably pregnant, Sheryl Sandberg asked her bosses at Google to add pregnancy parking. It can also unfortunately lead to exclusion, misunderstandings, even discrimination and polarization if the impact of language and communication is not fully understood. Inclusion is the only scalable way to build diversity within an organization. Employers often implement inclusion training as a way to combat the risk of discrimination and harassment. In addition to his work in the employee assistance field, Adam is an adjunct faculty member at Viterbo University. The overall goal is to have a workplace inclusive of all people. 6 2.2 The social and medical models of disability 6 2.3 Understanding the law and what’s required 8 2.4 Messaging, wording, better 2.5 If it seems like the fight for female equality in the workplace has stalled out, it's probably because it has. He has conducted research and presented on the positive effects of spending time in nature on physical and mental health. An environment that provides all these types of communication will help everyone to communicate better whatever their individual need. A Guide to Inclusive Language in the Workplace Nisha Kumar Kulkarni Apr 17, 2019 10:00 AM So much of our everyday language excludes different backgrounds, genders, and abilities. Soldier's Code pledges, "Treat others with dignity and respect while expecting others to do the same. All rights reserved. Inclusive Communication Strategies. Communication is the act of sharing and conveying information between two or more individuals. This course will empower and equip you to develop inclusive cultures where everyone feels valued and respected. Some of the subtler, unsaid clues we drop–even without realizing it–can be as loud and … Adam’s previous professional experience has been as an EAP consultant for a hospital-based hybrid EAP providing direct brief counseling to the hospital employees, their family members and the employees and family members of other area businesses. Inclusion involves expanding our definition of what is necessary to develop a sense of belonging. Inclusion helps us find excitement in diverse perspectives by providing us with the opportunity to further our understanding of those who on the surface seem different from ourselves. Perhaps classes or training — in English or otherwise — could help everyone to get on the same page. It’s all well and good to say you want an inclusive workplace environment, but unless the people making the decisions reflect the entire company, things are going to be missed. Ethnic diversity is often a major focus when discussing the topic of diversity—especially when we look at it through the lens of the events of the past year; the disproportional impact of COVID-19 on BIPOC (Black, Indigenous, and People of color) communities and the high profile killings of numerous black individuals. Inclusive and Respectful Communication in the Workplace Posted on November 10, 2020 by Adam Frei, MS, LPC, CEAP America continues to grow more diverse every year. This guide will help you to consider some of the steps you can take if you While special accommodations are sometimes necessary, it's important to treat people with disabilities just as you would any other colleague or client. Allowing forms of self-expression like tattoos and dyeing hair unnatural colors might make the office a more inclusive and colorful workplace. Offered by University of Colorado System. You will learn how highly inclusive leaders from around the world use processes of social influence to interact effectively with individuals from a wide variety of backgrounds. It has really resonated with our members so we have collated a list of 10 recommendations on how to respond to common questions our members have raised over the last eight months. that supports HTML5 video, This video will read the content of the page for you. Understanding potential communication barriers, as well as communication strategies to overcome them, can help you be a more effective employee and promote successful communication at work. Inclusive thinking benefits more than just programs, however. It has so many components, and failing to communicate in the workplace effectively is commonplace. Inclusive communication How to produce communications that include, accurately portray, and are accessible to disabled people. Though they have shi It enables a company to embrace the diversity of backgrounds and perspec The message “we value all of you” must blare out from every corner, on all levels. Adam obtained his master’s degree in mental health counseling from Viterbo University with an emphasis on wellness and spirituality. By improving how we communicate with those who we see as different from ourselves, our perceived differences become much smaller and we develop a deeper sense of our own identity. Especially during our adolescent years, we are continually refining how we fit within the context of our social group and family. Although we may not always agree with the ideals, opinions or decisions of our coworkers, friends or family members, this does not mean that we should not still offer them respect. 2 Why is inclusive communication important? What is Culturally Inclusive Communication? To view this video please enable JavaScript, and consider upgrading to a web browser We’ve pulled together our top tips for creating a diversity and inclusion communication plan in a handy infographic. It’s worth remembering that a diverse workplace does not necessarily lead to an inclusive Effective communication in the workplace can have a significant impact on nearly every aspect of a company's productivity and success. To be inclusive (and profitable! Copyright © 2021, VITAL WorkLife. At the workshop we begin to unravel what prevents us from being more inclusive in our communication… Respect is a necessary aspect of developing a sense of belonging, and this in turn helps us more deeply understand the connections we share with other people in our life. … It is about being aware and valuing all different ways a person may use to communicate to enable them to make and understand choices, express feelings and needs, and involve themselves in the world around them. Without thoughtful and deliberate discussion and action to cultivate an inclusive … Communication is fundamental to the establishment of an inclusive work environment. Your respect of others allows the entire team to flourish and encourages diverse voices to share, which might otherwise be held back. When we take the “high road” by showing someone respect, we create opportunities for mutual growth and understanding. Quiz yourself on inclusivity in workplace communication with these mobile-friendly assessments. The modern workplace is more diverse than ever before. Adam Frei, MS, LPC, CEAP, is a Senior Consultant on VITAL WorkLife’s Solution Delivery team supporting many aspects of their EAP and Physician Well Being Resources solutions. Their goals are to shape a workplace in which the organization's mission, vision, goals, values, and practices are inclusive of all the employees working for the organization. Inclusive communication isn’t all about words. This means that we are using communication – a way of exchanging information – in a way that allows everyone, no matter their background, to feel they belong. ), your workplace must fight these statistics and pay attention to possible communication issues. Privacy Policy, Inclusive and Respectful Communication in the Workplace. Yet diversity goes beyond our ethnic background and extends into our political beliefs, religious affiliation, age, gender identity and sexual orientation. For example, images of employees -- even hired models -- on "Treat others with dignity and respect while expecting others to do the same. Communication is a key way in which organizations, leaders and employees signal and promote inclusivity. Below are some tips to help you be more inclusive in your communication style. Practise inclusive workplace behaviours, and become aware how non-inclusive workplace behaviours can leave people feeling undervalued. Employee resource groups(ERGs) are employee-created groups that are open to all employees on a voluntary basis. Posted on November 10, 2020 by Adam Frei, MS, LPC, CEAP. To help providers of specialist hospital and residential services, the RCSLT recommends five good practice standards around speech, language and communication. 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