Contact us about contactless, TfL Customer Services You can buy tickets up to the value of £45, quickly and securely with contactless. Yes, you will get a receipt once your transaction has gone through, along with a ticket for your journey. You can take as many bus journeys as you want in a one-hour period for £1.50. A single fare is €2.10. If you’re using a pre-paid card, please ensure you have enough credit before trying to purchase your ticket as unfortunately this could result in your card being rejected. Payment by transport card Personalized Lurraldebus and Mugi cards All groups entitled to a discount will receive a discount when topping up their cards. SINGAPORE - From Thursday (April 4), commuters with Mastercard contactless bank cards will be able to simply tap and go when paying for their fares on buses or trains.. Read more at straitstimes.com. Pay with a MetroCard, or use contactless payment where OMNY scanners are available. Please visit www.tfl.gov.uk for the latest prices. On iPhone, simply open the Wallet app, tap +, and follow the steps to add your credit or debit cards. Aberdeen You should notify us as soon as possible by calling us on 03456 007 010. Contactless payments can be made for any tickets up to the transaction value of £45 by placing your contactless card or device on the ticket machine’s reader. Collect your ticket before taking your seat. Travel as much as you want on our buses with the same card or device and we’ll work out the cheapest daily adult fare for you. You can also check whether your device is Apple Pay or Google Pay capable by searching for them on the relevant app store. Look for the contactless symbol on your credit or debit card to see if your card is contactless enabled. Simply tap and go! You will need first to set up Apple Pay. There’s no minimum spend and you can use contactless for any fare up to £30. Read our FAQ's and find out how get in touch with us. Where you see the symbol below, this means that fares for applicable adult journeys will be automatically capped at the price stated. Single trip £2.40 Day ticket (2 trips or more) £4.60 if travelling before 9.30am Mon-Fri £4 if travelling after 9.30am or anytime Sat/Sun 4th Floor Most new cards are issued with this feature, however, if you’re not sure whether your card is contactless enabled please check with your bank or card issuer. Simple. If you’re paying cash then it's really helpful if you have the right money but if you can't don't worry as our drivers do carry change. You can use contactless to purchase any of our tickets up to a total value of £45. This can include more than one ticket in a single transaction, e.g. Check your card or device has the contactless symbol, then hop on the bus, tell the driver where you’d like to go, and tap your method of payment onto the reader. Please be aware that cards issued outside of the UK may incur overseas transaction fees applied by your bank or card issuer. For buses that run outside the simplyReading area, single and return fares depend on how many stops you travel - check out your service page for a table of fares for your route. Select a card, then authenticate with your Apple Watch passcode. The service on which the ticket was purchased, The price of the ticket you purchased (as shown on your ticket), The date and time (as shown on your ticket or receipt), The first 6 and last 4 digits of your card (this will be how it is shown on your receipt). Have you been happy with your website experience? Discover our range of flexible and affordable Arriva bus tickets and find out how they can be used on services across our UK network. Each time your contactless device interacts with a payments terminal, it generates a one-time-only electronic signature and cryptogram, making it just as secure as a normal Chip transaction. How much do contactless payments cost? Contact us about Oyster 7 Day Bus & Tram Pass Monthly Bus & Tram Pass Annual Bus & Tram Pass; £0.75: £2.25: £10.60: £40.80 : £424 Part of FirstGroup plc To enable Express Mode for Apple Pay take the following steps: Find more information on Apple Pay on their website. So whether it’s a last minute trip or a regular journey, paying for your ticket has never been more convenient. ... We operate a number of services in rural areas of Wiltshire, take a look at route & fare info here... Get in Touch. Unfortunately, our drivers are only able to cancel contactless transactions at the point of purchase. Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. You can keep up to date checking our main Coronavirus page. PayPoint, TfGM Travelshops, on the bus, at rail stations and tram stops. All Visa and MasterCard cards displaying the contactless symbol , along with Apple Pay and Google Pay, can be used. All Rights Reserved. There is a ‘one-hour’ hopper fare for Pay as you go Oyster/contactless card users. Contactless payments are more secure than carrying cash for several reasons: The information on your card is protected with secure Chip and PIN technology. Tickets are often cheaper as mTickets on the First Bus App, so why not buy before you travel? You can pay on the bus by cash, contactless bank card or with our app! For the majority of our customers, all of your journeys will be in Zone A, which is the Greater Nottingham area. Tampines Walking and Cycling Town. an adult and a child ticket so long as the total price does not exceed £45. 14 Pier Walk We're open from 08:00 to 20:00, 7 days a week. Cycling Routes. Tickets valid for travel on other bus or train companies; Customers purchasing a through fare from one route to another; These will continue to be available on the bus as paper tickets and you can still pay for these tickets using contactless payment devices or cash. Featured Projects Thomson-East Coast Line. We encourage you to use Express Mode as it helps you boarding the bus quicker, however you can still pay with Apple Pay using Face ID, Touch ID or passcode. *Find out more about the 57/58 return ticket here. To apply for an iff card, click here, unless you are aged 16-21 in which case you will need a My Travel Pass card to purchase a week to go. Paying with contactless is a simple and secure way to pay for tickets without cash. Day return fare £2.20 – £2.50 Day rover ticket for Routes 3s, 4 & 5 £3.50 1-Week ticket for Routes 3s, 4 & 5 £11.00 For those of you using Apple Pay, we are now accepting Express Mode on our buses. More than one card has been detected by the reader at the same time. Fare for most riders on subways and local, limited, and Select Bus Service buses: $2.75. Fare Calculator. For payments over £45, authorisation is required, so nobody can make purchases without your PIN or device passcode. Find more information about 7 day, 30 day and 90 day ticket prices from 3rd December 2019. Validate your bank card, smartphone or smartwatch by holding it in front of the validating machine, where the contactless logo is displayed. View more. Contactless payments with daily capping are only currently available for individual adult travel. We ask all customers where possible to pay via contactless payment, or via The First Bus mobile App, to minimise cash handling for the safety of both our staff and customers. Jurong Region Line. For FAQs on mTickets click here. Cash fares will however still be accepted at this time. How does it work? What should I do if my contactless card has been lost or stolen? Thank you for your feedback. As soon as the amount outstanding is settled with your bank or card issuer, your card will be unblocked by our ticket machines and you can make contactless payments on our buses again. All of our fares can be paid with contactless, including child and family tickets. Open the Watch app on your iPhone and select the My Watch tab. Your card will be blocked immediately. If you require a refund after the point of purchase, you will need to contact our customer services teams on: 03300 947 577 Many thanks. Wi-fi. Each bus stop is located in a Zone and the price you pay is a set fare based on the Zone you board the bus and present your contactless card or device, not the distance you travel. The card hasn't been approved by the bank for the transaction. For FAQs on mTickets click here. Unfortunately we’re unable to process single contactless transactions above £45 on-bus. ‘One Hour’ hopper fare. Select a card. The contactless fare payment feature of RTS Go means that customers will tap their mobile phone or smartcard on the onboard validation unit when boarding the bus. However, if for any reason a payment fails, you may wish to try a different card or pay using an alternative payment method such as; using an Apple or Google Pay enabled device, or purchasing a ticket via our First Bus App. Contactless Transit Fare Systems Are in High Demand. Below are just some of the more common reasons why a contactless transaction may have failed: If you use a card for a payment which is subsequently declined for insufficient funds, unfortunately your card will be automatically blocked by our ticket machines. With Express Mode for Apple Pay, just tap the blue card reader with your device (iPhone or Apple Watch) when boarding the bus. Don’t worry though, simply make sure that one card is presented to the reader and try again. Please don't include personal details, if you require a response please use our contact form. You will then need to authenticate with Face ID, Touch ID or passcode. Unfortunately, we do not accept payments by American Express or Maestro. Validate the … If this happens the reader won’t take any payment and the driver will be notified that this is the case. You do … With the bus hopper fare, you can make a free second bus journey within an hour of paying your first fare. The journey brackets are counted within the month. There is no need to wake or unlock the device, open an app or use Face ID or Touch ID, easy and quick!Tip: To make sure that the correct card is charged when you pay at a contactless reader, keep the card or device that you want to pay with separate from your other devices or physical cards. Usually once a chip and PIN transaction has been seen by your card issuer, this temporary block will be removed. 2019 Fares – Valid on Dbus buses Cash payment of the fare to the driver Standard fare: €1.80 Night fare: €2.10 Cash payment of the tickets doesn´t allow free transfers. London SE10 0ES, Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority. This can occur as a result of several contactless transactions in a short space of time which can trigger automated fraud risk management policies with your bank or card issuer. Just tap on at the start of your journey, and tap off before you leave. Daily capping is applied to the card or device used, so please continue to use the same contactless … Highlights. Travel contactless is a quick and easy way to pay for your travel, and you'll always pay the right fare. Find out what's the best ticket for you and how to use contactless and Oyster cards, view fares, check if you can get a refund or replacement and see if you're eligible for free and discounted travel. Look for the contactless symbol on your credit, debit or pre-paid cards. The novel coronavirus has prompted some transit agencies to reimagine how they accept fares. The card hasn’t been used at a Chip and PIN terminal for a certain period. Then, board a bus with the contactless symbol and instead of paying with cash, simply tap your card or contactless-enabled device onto the reader and wait for the beep. an adult and a child ticket so long as the total price does not exceed £45. First Unlimited, the most convenient way to pay monthly for your bus ticket and save money! Regional tickets and bookings You will need to buy a ticket for travel on Regional train and coach services and rural and regional bus services in NSW. We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. A simple solution for your coach hire needs. Bus Services. ** Week To Go You will need an iff card if you want to purchase a week to go, payable by cash (not contactless). Your bank may notice unusual spending patterns or locations and request a Chip and PIN transaction. Prices vary so please use our fare calculator to find your fare. 395 King Street How much it costs and how to pay to travel around London Find out what's the best ticket for you and how to use contactless and Oyster cards, view fares, check if you can get a refund or replacement and see if you're eligible for free and discounted travel. You can’t share the same contactless card to pay for travel if you want daily capping. The maximum discount is €1.00 (€0.95 child fare), if the fare is cheaper than €1.00, the fare will be refunded in full to your Leap Card. One day bus travel: Oyster/contactless daily bus fares 2021 Bus … Upgrading the North-South East-West Line. © 2021 FirstBus (North) Limited and FirstBus (South) Limited. If your card is lost or stolen, you’re protected against unauthorised payments provided you inform your bank as soon as you realise it’s gone. Simply activate, scan and go! For purchases of more than £45 we recommend using mTickets on the First Bus App. The usual limit of £45 applies to contactless transactions, however, you can make multiple transactions using the same card. 'L' train fare from O'Hare Deducted on entry at O'Hare station, only, from Ventra transit account using Ventra Card or via contactless Pay-As-You-Go payment methods. The Commuter Travel Club is an employee benefits scheme. General Enquiries 01793 428428. We don’t currently accept contactless payments for topping up smart cards on our buses as we believe this may increase boarding times and therefore, delay our buses. Sometimes the payment will be taken from your account at the end of the day, and if you make multiple journeys on the same day, the cost of these journeys might be combined and taken from your account in a single transaction. First Bus App user?You need to register separately for your web account. For purchases of more than £45 we recommend using mTickets on the First Bus App. 2021 Fares (effective January 1, 2021) *e-cash can be loaded in denominations of $5, $10, $15, $20, $30 and $50, in any combination, to a maximum of $200. 2.50: 1.25.75: Pay-As-You-Go (PAYG) Our ticket machines allow you to travel using your contactless card or device. You can check what you’ve been charged for each journey on our customer portal : Contactless is a simple and secure way to pay for bus travel without needing cash. AB24 5RP. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. If you wish to leave feedback that is not website related, please visit our Tell First Bus survey. Follow us. You can use contactless to purchase any of our tickets up to a total value of £45. All payments are processed by FirstGroup Holdings Ltd on behalf of First Bus. Featured Projects. The £1.50 hopper fare now applies if you use the tube or train between your bus journeys. (Transfers are not available.) Driver. Data transmitted during transactions is encrypted and protected with a digital signature that is much harder to forge than a handwritten one. Top up online, see your journey and payment history and apply for refunds, Use a contactless card or device to travel on our transport, Use an Oyster card to pay as you go to travel on our transport, Top up anytime, anywhere and manage your cards on the go, Check the cost of a single journey between two stations, Check the cost of your journey before you travel, How to get a refund, or replace your Oyster card or season ticket, There are different ways to pay for your travel, You may be eligible for free travel or discounts off your fares, Get an account to manage your travel quickly and easily. This can include more than one ticket in a single transaction, e.g. Another key benefit of RTS Go is fare capping, which means customers who use RTS Go will pay $1 per ride, but never more than $3 a day, or $56 a month, no matter how much they ride. From time to time, we authorise a payment for a nominal amount. This allows us to check with your card issuer that the card is valid and will be replaced by the full transaction amount in the next 24-48 hours. Most contactless cards issued outside of the UK will be accepted on our ticket machines, however, if you find that your card didn’t work this time please contact your bank or card issuer. If you don't travel often, we offer single and return fares that you can pay for using cash or contactless card, Apple Pay or Android Pay. You can also use exact change on buses. The discount applies when boarding any bus within 90 minutes of the previous bus, so if you are making a third or subsequent transfer, you will also get a discount on that fare. mTickets are the most convenient way to buy tickets 24 hours a day 7 days a week. To help our customer service agents to resolve your request they will need you to provide the following information: Unfortunately, due to the nature of contactless payments, our drivers will not know why a payment has failed. Bus fares will rise by 5p to £1.55. Most banks and card issuers require a chip and PIN transaction every so often to help make sure it really is you using that card. A one-way trip between two fixed points. To turn off Express Mode, you should take the following steps: Disabling this mode will not stop Apple Pay from working as normal on the bus. The fare you pay depends on which area you travel in. How much is a single adult bus fare when I use a contactless card? Normal opening hours: 9am – 5pm, Monday to Friday. You can find out more by downloading our contactless FAQ guide. We use it to make improvements to our website. Could you please take a moment to tell us how we're doing? Find out more about contactless and cash payments ... Buy and store bus tickets on your phone. If you have a Compass Card, Compass Ticket, or a contactless credit card and used Tap to Pay, you can transfer across bus, SeaBus, and SkyTrain on a single fare for up to 90 minutes, or up to 120 minutes when including travel on the West Coast Express. clickit2ride app With the clickit2ride mobile app you can buy and store bus tickets on your mobile, and use your phone to travel.. Find the best ticket for your journey, choose from our most popular tickets and calculate the price of your ticket to purchase online or on the bus Whether you need to catch the bus, train or Metro, for just one day, one month or a year, we’re here to help. The limit for contactless payments in the UK is £45. See all projects. One tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change. If your card does fall into the wrong hands, the maximum amount per transaction is £45, and after repeated payments, the person will be asked for a PIN. The daily pay-as-you-go “cap” on multiple trips using Oyster or contactless cards will increase between 1.9 per cent and 3.3 per cent. Using contactless on-board is safe, secure and easy and carries the same level of protection as using Chip & PIN. You'll need to pay the driver in cash or by using contactless*. Express buses cost $6.75. You could be charged a default fare which is the highest fare for that service, based on your Opal card type. Minimum purchase amount is $5.00. more ways to pay. This is the same price as 1 fare with a MOBIB card, which means it is cheaper than a paper ticket. Please ask your driver for your receipt as well as your ticket if you’re unsure you have received one. Please note we operate on an exact fare only (no change given) basis. So, for £1.50, you can take two buses within a one-hour window. Cross Island Line. Commuter Travel Club Employer Information, Commuter Travel Club Employee Information, Open Settings, scroll down and tap Wallet & Apple Pay. Your feedback is appreciated. Transfers. $5: $1.25: $.75: Bus fare with cash on bus Fare applies if using cash/coins directly at farebox when boarding. However, we will try again to recover the money owed automatically after a few days or when you try to use the card again on our buses. Express Mode for Apple Pay is entirely secure, but we understand that paying without authentication is not for everyone. Select Wallet & Apple Pay, then tap Express Travel Card. MRT/LRT.