If you can't see it, or it's not working as a link, you'll need to ask your Bankline administrator to reset your PIN and password for you. Skip to content. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Handy tips. If you can't see the email, don't forget to check your junk folder just in case. Enter your Customer ID and User ID and press 'Continue', You'll now be prompted to enter your 10-digit activation code. If you still haven't received it or need a new one, you'll need to speak to your Bankline administrator. How do I reset my Bankline log in password? Where can I find a guide on how to use my smartcard QR reader. After receiving an activation code, please follow the steps below: Remember, your activation code shouldn't be disclosed to anybody else, including anyone who telephones and claims to be from the bank. ), Enter and confirm a new PIN and password, then select 'Confirm'. How do I review changes made by another administrator. Your 10-digit activation code is emailed to you, usually when it's your first time logging in, or when you've requested a reset. You'll need an Online Banking activation code when you register, re-register or open an account with us. * Enter the first five digits in the first box and the last five digits in the second. We send all activation codes by email. If you are an Online Banking customer (Personal, Premier or Business), and have not yet enabled your card-reader or you need to re-enable your card-reader, you can do this online in a few simple steps. If you still haven't received it or need a new one, you'll need to speak to your Bankline administrator. Did this article answer your question? How can we help you today? Your card information is secure because it isn’t stored on your device or shared when you pay. Enter your activation code. Your administrator can either order you a new activation code … Go to www.natwest.com/bankline and click the 'Log in' button Enter your Customer ID and User ID and press 'Continue' You'll now be prompted to enter your 10-digit activation code. Why can't I see the 'request an activation code' link on the Bankline For the security of customers, any unauthorised attempt to access customer bank information will be monitored and may be subject to legal action. Activation codes expire after 21 days. Go to 'Register for Online Banking' and start by letting us know if you are a Personal, Business or Credit card customer. How do I log in to Bankline for the first time? If you can't see the email, don't forget to check your junk folder just in case. NatWest has you covered. If the activation code was ordered more than 21 days ago it will have expired. You'll need an Online Banking activation code when you register or re-register for Online Banking. Learn how to use NatWest Online Banking, from enabling your card reader to making or managing payments. We'll send your activation code by text message if you have a valid mobile number, or by post if … Once you have your activation code, follow these steps to log in: Go to the log in page and enter your Customer ID and User ID, then press 'Continue' Enter the first five digits of your activation code into the first of the two boxes and the last five digits into the second box You may be prompted to scan a QR code using your Smartcard reader. If you've ordered an activation code using the 'request an activation code' link it'll take up to 30 minutes to arrive. Check these are entered correctly and in the right boxes. If your activation code isn't working or you aren't being asked for it, it may be because your Customer ID and/or User ID haven't been entered correctly. You will then be sent an activation code, PIN, Card and Smartcard reader in the post. Click 'Chat now' and type 'speak to adviser'. Please make sure we have your up to date email address in Bankline. Enjoy all the benefits of your NatWest debit card with Apple Pay on iPhone, Apple Watch, iPad, and Mac. How do I use my activation code to log in? Your 10-digit activation code is emailed to you, usually when it's your first time logging in, or when you've requested a reset. Natwest Business Banking – Find all you need to know about business and start up accounts, cards, loans and more with Natwest. Activation code: XXXXX-XXXXX . Please make sure we have your up to date email address in Bankline. They'll be able to update your email address to match the one you provide, and you'll then be able to request an activation code. Support. *If you're not prompted to enter your activation code here, you may have entered your Customer and User ID incorrectly, or you may not have logged in to Bankline using the link in step 1. (You can find support on scanning QR codes in our guide. Welcome to NatWest. login screen? If it's not there, you'll need to speak to your Bankline administrator to request a new one. Using Apple Pay is simple, and it works with the devices you use every day. Search area. Your administrator can either order you a new activation … Only individuals who have authorised access to NatWest Bankline should proceed beyond this point. That's it. It's used to generate or reset your security number and password for your online access. Activation codes expire after 21 days. 1. Remember, your activation code shouldn't be disclosed to anybody else, including anyone who telephones and claims to be from the bank. If in doubt, call the Bankline helpdesk. Bankline security advice We will never ask for PINs, passwords or smartcard security codes over the phone. This allows you to request an activation code online to reset your Bankline PIN and password. * If you're trying to request an activation code and the page won't accept your email address, this is because the email address you're providing doesn't match the one we have stored in Bankline. Your activation code. * Enter the first five digits in the first box and the last five digits in the second. What should I do? Just be sure to remember your PIN and password, but don't write them down or share them with anyone. How do I change a user's address in Bankline? The password needs to be between 6 and … I'm being asked to scan a QR code to log in, but I don't have a QR card A card reader is a security device needed by all customers looking to get the most out of Online Banking. It works with your Online Banking service to provide an extra layer of protection against online fraud. Visit today to see how we can serve you. Bankline 2014 Screen 7 – You will be given a tracker ID. 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