I carried out extensive research. Review of Business Specialist at HSBC. Thankgod we did they were polite extremely helpful and... Read more, After 9 days of trying and our third business banking application, numerous calls back and forth to their call centre who were extremely rude and non concerning we decided to call Barclays Bank. Cheaper payments than in branch or by phone Instant transfers between your accounts. Customer Information Review; Menu. Indeed they understand the value behind relationships and always look to provide with a balanced services which is best suited for the customer. Not even staff in the branches understand the problems. Today, HSBC Bank USA offers traditional, in-person banking as well as online … Aliyyah Camp. Un accélérateur de la transition écologique des entreprises. Make domestic and international payments of up to £100,000 per day. Appalling. In 1980, it purchased a controlling interest in Marine Midland Bank, which was based in Buffalo, New York, and later acquired the rest. HSBC Safeguard is a series of initiatives that safeguard your hard-earned money and savings from financial crime and fraud. Appreciate convenience and prefer banking via internet, machines or phone. Read More, " I guess HSBC being a parasitic bank that survives on the British tax payer hand outs is clearly a exception! GB. As HSBC premier personal account holder I decided to go with HSBC business account. Can anyone help??? A survey of HSBC Holdings Plc's 237,000 staff has highlighted falling morale as employees brace themselves for job cuts in a strategy review due later this month. In addition to HSBC Bank business loans, HSBC Fusion offers clients business credit cards, bank accounts, and money management services. Original review: July 15, 2020. This review relates to HSBC business banking. HSBC donne une nouvelle impulsion à sa présence en Europe ! Avoid this bank and do yourself and your business a favour. About business bank accounts. Staff deeply unhelpful. Regret it. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of HSBC business banking reviews. Disgraceful service, lost certified documents that had been provided as part of a 10 year safeguarding review, then attempted to shut down my account and froze all my money while doing so. About HSBC HSBC, short for Hongkong and Shanghai Banking Corporation, got its start in Hong Kong in 1865 as a way to facilitate and finance trade between Europe and Asia. It is now approaching December and they still haven't been able to open my account because they have 'been busy'. Disgraceful service, lost certified documents that had been provided as part of a 10 year safeguarding review, then attempted to shut down my account and froze all my money while doing so. Generic non sensible responses to any complaint - just a standard nothing telling you how' important safeguarding is and for us to be mindful of taking it seriously'!!! Across HSBC, there was an 8 percentage point drop in confidence to 66%. HSBC Bloody useless bank! Last updated: Oct 16, 2020. Direct Savings Account. Reply. Read More, by I chose HSBC (with 18 months free banking) in the end. I am a emotional wreck and feeling suicidal for no fault of my own Useful. I have had a series of terrible customer service interactions & I am now giving up and moving banks. I have been locked out of my account for days for the simple error of needing to change a password. Business Profile HSBC. Reply. I have never, ever, been so frustrated and angry as now with regard to its supposed... Read more. A business bank account to meet your business needs, if you’re a start-up, projected turnover is up to £500k & your business plans to import or export. To my horror another request was flagged up three weeks later to complete another! When I called in I was passed from one dept to another. New start up business and new customer to Coconut HSBC UK support available for your business during the outbreak, tips and advice on planning for any possible disruption to your business. HSBC. HSBC Business Direct is suitable for businesses that. Subsequently, I went into the Branch with my passport and prove of address. Business Internet Banking Wherever you are and whatever the time, you can take care of your business banking online for free. Matter has now been taken up with the Ombudsman. . Hopefully should have our business account within a week Thanks Barclays Bank. Share. This card offers no interest on purchases, and balance transfers made … Hsbc suddenly closed my business account without reason and notice, then montly later send business funds via a cheque, when i transfer the cheque into my hsbc bank, they closed my personal bank too. Published January 2021 by Matthew Goldberg. About an hour seem to be a normal wait time (I've experienced 50 mins plus a few times). From the start it has been a traumatic experience trying to sort out internet banking online banking and all the other names of banking that has got me in a tangle. Reply. Your relationship manager, who’s new every few months because of very high personnel turnover and tucked away in their Toronto or Vancouver office, won’t return your calls or answer your emails. NOT RECOMMENDED. The on-line system requires downloading a form printing it signing, scanning it and emailing back, which is then ignored. Read ScottHurst's review of the HSBC Business, 1 of 37 HSBC Business reviews, & compare with other Business Bank Accounts at Review Centre 9 minute read . 5 star: (1) 4 star: (1) 3 star: (3) 2 star: (3) 1 star: (34) Order by: Most Helpful | Most Recent. ABSOLUT F G SHAMBLE!!!!!!! " Told me it would take 5 days to even accept a complaint to get... Read more. Put in section 75 claim in April. " I have written this review while in a phone que to speak to HSBC customer service.... To recap, HSBC Fusion makes it easy for small business owners to manage both their personal and business finances concurrently (while keeping them separate). Be careful Be careful! Trying to pay online bills but taking longer than the 10minutes expiry to receive a one-time-passcode . IR. . HSBC Review #51454 Read previous employee reviews and find opportunities with HSBC. HSBC has been part of the banking world for over 150 years. Internet banking some times does not work. I have been with the bank for 35 years, when it was Midland Bank, since becoming HSBC, it has slowly gone down hill to an incompetent mess! The issue with one of the companies has been going on now for over 18 months. I have banked with HSBC for 13+ years. It is a useless tool that is... Read more, From the start it has been a traumatic experience trying to sort out internet banking online banking and all the other names of banking that has got me in a tangle. s. WRITE A REVIEW GET ALERTS FOR THIS BANK. PHOTO: REUTERS [LONDON] A survey of HSBC Holdings Plc's 237,000 staff has highlighted falling morale as employees brace … HSBC has been part of the banking world for over 150 years. So many customers can’t be wrong ! 30 mins late I hung up. Anyone thinking of joining this bank should think twice, as I know lots of people leaving it! Useful. I have had a series of terrible customer... Read more, I moved all my money out today. Have had no problems using internet banking and cashier services. HSBC business account seems like a reliable option, especially for small businesses or startups, as they get a free period and initial help to run their company finances. 17 HSBC Business Analyst Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Best for established businesses with an HSBC account looking for a medium-size loan. HSBC is a global financial brand, offering personal and business banking to clients all over the world. My experience today was especially bad. With HSBC this has taken days and still nothing. HSBC Reviews. Imagine! They have frozen my on-line account without any email or warning. I cannot bear this anymore, and no one with any tiny amount of competence is available. Get a slice of our £14bn small business lending fund Whether you're an HSBC customer or not, we have funding that could help you achieve your business goals. Read Edwin.van.der.pol's review of the HSBC Business, 9 of 37 HSBC Business reviews, & compare with other Business Bank Accounts at Review Centre About Business Integrated Accounts . With business banking and aspects such as access to finance being so important to many... HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. HSBC have never charged for a Community Account held with them for over 20 years. Do not touch this bank, if you are with this bank move. Why trust us ... which is the world's largest and oldest organization of business … Telephone support wanted to issue a 'passcode by post within 7 days'. I have to say, since Covid it has become very time consuming to speak to a real person at HSBC (business banking). About business cards. Matter has now been taken up with the... Read more. Called early Mid August to chase on hold for exactly 2 hours 30 mins and then call just cut off. Customer Information Review; Menu. There are so many issues, and the problem is that nothing seems to get resolved. Told me it would take 5 days to even accept a complaint to get money back. I love the everyday global card because before covid I used to travel a lot and it was convenient. Find an account to suit your business - whether you're just starting out or looking to switch banks Business cards. HSBC Direct Bank Review 2021. I read the reviews for the HSBC Business Account on here. Share. We finally completed this after one year in February, after an apology and small compensation for what took literally days out of my business time! Purely as I have a personal account. This major bank offers a personalized experience — but you'll need to reach out for basic information. Applied in early May based on APY of 1.6%, wasn’t approved for over two weeks until I called and they said they’d expedite it. It is a useless tool that is inherently impossible to use for the lay person, I wanted to make a payment a week ago for my phone bill, ho-ewer i wast able as my card didnt went trough, once i called bank i was told that my card has been frauded , i explained that it was me who was using the card for jd sports , any how I told... Read more. While its beginnings date back to its first bank branch in Hong Kong in 1865, HSBC is … The exchange rates for an international transaction are quite attractive, which is an advantage for companies dealing with international customers. HSBC Bloody useless bank! Overall rating 7 / 10 Overall - HSBC is one of the best banks I’ve used. " One document fits all as they say! 3,087 reviews from HSBC employees about HSBC culture, salaries, benefits, work-life balance, management, job security, and more. What company has a 90% 1 star review and is still trading ! Applied for a business account in July - HSBC confirmed they had everything they needed from me. Applied for a business account in July - HSBC confirmed they had everything they needed from me. ScottHurst (1 review written), I started a new company and applied for an, If you are commenting on behalf of the company that has been reviewed, HSBC aren't a bank who turn their back at you when the going isn't straight forward. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of HSBC business banking reviews. I have never, ever, been so frustrated and angry as now with regard to its supposed 'safeguarding' technique for want of a better word. Financial Services. Over an hour on the phone waiting for a service agent........when does it get to the point where its costing me too much time to 'pay' myself, My business has 3 separate companies accounts, and is charity and not for profit supporting the NHS Maternity sector. As part of our work in this area, we’ve implemented an on-going programme to update and validate the information we hold on all business customers. It has taken thee and half weeks for me to be able to get back on business banking and that is not good enough because these idiots can’t work out my signature and no the complaint has not worked out to the point I’ve now open up with Barclays Bank wel... Read more, It has taken thee and half weeks for me to be able to get back on business banking and that is not good enough because these idiots can’t work out my signature and no the complaint has not worked out to the point I’ve now open up with Barclays Bank well done Hsbc, HSBC is just that useless Hsbc has made me go in to that bank on more than one occasion which is not acceptable cause these dum people can’t sort stuff out , now I reserve the right to sue Hsbs for £100.000 if I come down with the corona virus and if I... Read more, HSBC is just that useless Hsbc has made me go in to that bank on more than one occasion which is not acceptable cause these dum people can’t sort stuff out , now I reserve the right to sue Hsbs for £100.000 if I come down with the corona virus and if I die because of this I reserve the right for my partner to sue Hsbc for £1000.000 this is not acceptable by any standard and this problem will not go away Hsbc never again. AND that is after chasing it up upteen times, Bank... Read more. please consider. I received a call back - great, that works - however the guy put me on hold to speak with a colleague and never came back. Trying to pay online bills but taking longer than the 10minutes expiry to receive a one-time-passcode . With HSBC this has taken days and still nothing. We have been with HSBC for over 35 years. A survey of HSBC Holdings Plc’s 237,000 staff has highlighted falling morale as employees brace themselves for job cuts in a strategy review due later this month. If you are a Business Internet Banking user, you can access the declaration form by clicking the button below. Hsbc bank is … HSBC business account seems like a reliable option, especially for small businesses or startups, as they get a free period and initial help to run their company finances. I have been locked out of my account for days for the simple error of needing to change a password. HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. Heard nothing back, called early July (2 hours on hold) told would be sorted in next 48 hours - it wasn’t. " Some of the questions are … And, I have to say that I was worried. Read More, " Find the support you need to help your business get ahead, along with clear pricing so you know where you stand Business bank accounts. I am trapped and they know it It is now approaching December and they still haven't been able to open my account because they have 'been busy'. ... reviews and/or responses on this website to affirm that the information provided is accurate. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services. Read more about working at HSBC. The HSBC Gold Mastercard® credit card is highlighted by a late fee waiver once every 12 months. I moved all my money out today. By using Smart Money People, you agree to our privacy policy. “HSBC business account application, inconsistent info” Written on: 27/03/2014 by edwin.van.der.pol (1 review written) I made my business account at HSBC online application at the beginning of March. 'It is a random request from the computer' says the non helpful HSBC clerk. The branch manager … Already thinking of leaving. After 9 days of trying and our third business banking application, numerous calls back and forth to their call centre who were extremely rude and non concerning we decided to call Barclays Bank. Been waiting nearly 12 weeks for bounce back loan, chased sign-off docs, signed them three weeks ago, was told money would be in account within 48 hours, still nothing! HSBC Is A Terrible Bank! You've already flagged this Anika 13 reviews. HSBC Business Banking Review. So many customers can’t be wrong ! Discontent grows among HSBC workers as business review looms. We have been with HSBC for over 35 years. Constant emailing, phoning (which is a nightmare - waiting for at least half an hour to find you cant hear the person at the end, and they don't seem to understand anything), and complaining. I wanted to make a payment a week ago for my phone bill, ho-ewer i wast able as my card didnt went trough, once i called bank i was told that my card has been frauded , i explained that it was me who was using the card for jd sports , any how I told that i just want to pay bill for the phone and she told me that i CANT, after long arguments she let me to pay the bill for my phone and told me that she will order new card, i was ok with that, however i asked if i can use this card to buy food and travel home, she said yes, and also that i will be able to take the cash....next day morning i went to the coffee shop and i was with work colleagues and my card declined i was so embarrassed ..after work i wanted to go home when i went to the bus card was declining again, so i went to nearest atm and wanted to take the cash, once i put card in the cash point there was a message than my card frauded and it was swollen /taken by atm,so I left with no card and money as it was Friday after working hours and none of the HSBC banks open Saturday and Sunday. This page is SCAM! The problem with banking is that to move elsewhere I have to give my clients different account details and they don't want the inconvenience. I have a small monthly pension paid in GBP and I … Découvrez notre nouveau dossier ; Parcourez le rapport Navigator HSBC i called bank and complained that i was told that i will be able to use my money while new card on the way but nevertheless my card was taken by cash machine , so i left with no cash no card, i have no familly here i am walking to work every day i cancelled my plans and i also had usines flights and many things regarding work and payments , i have been told that new card will arrive 3-5 working busines days hoewer nothing received yet after 5 days, when i called ONE MORE TIME today, on the phone i understoon that card wasnt ordered at all and she told me that i need to wait 5 more working days which is almost 2 weeks ...i have no word how much ,stress, confusion it cost for me also in regards of my work , business , and all kind of things, only my phone calls to you cost me almost 50£ also i wast able to make many payments and i am told to wait 5 more working days thats terrible that 3 people couldn't order the cards by mistake , and i want a compensation because it cost me a lot of damage not only money wise but physically and mentally. by Share. Read Guest's review of the HSBC Business, 2 of 37 HSBC Business reviews, & compare with other Business Bank Accounts at Review Centre Near impossible to get to the the staff. Read ScottHurst's review of the HSBC Business, 1 of 37 HSBC Business reviews, & compare with other Business Bank Accounts at Review Centre They’ll suspend and close your account without basis, and worse of all, they won’t send you any notice, not even a letter, an email or a call. Privacy Policy. Read 2 more reviews about HSBC UK Only the latest review will count in the company's TrustScore A W 4 reviews. About Commercial Cards. HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. HSBC France devient HSBC Continental Europe. The exchange rates for an international transaction are quite attractive, which is an advantage for companies dealing with international customers. Over 2 hour and still on hold! That interferes with the working day. Many days wasted on the phone and going into the branch and after reassurances the issue had been dealt with and it was their mistake, they restarted the whole thing 4 months later and attempted to shut down the account again. Read More, " En savoir plus; Finance durable Finance durable. log time to set up, then locked out on my first payment above 2k eventhough you used the in number generator thing, rang the number they approved the amount but said i had to go to a branch to unlock... ok I get to the branch they send me away saying... Read more, log time to set up, then locked out on my first payment above 2k eventhough you used the in number generator thing, rang the number they approved the amount but said i had to go to a branch to unlock... ok I get to the branch they send me away saying they cannot unlock please ring this different number. The application process is LONG. Click to see more. Written on: 30/06/2018 The … If you have any questions, please call us on: +852 2251 2222 (8.30am - 6pm Monday to Friday, excluding public holidays) Step 1 – Enter Registration Code and Case Reference ID (“Our Ref”) The Registration Code was provided to you by one of our customer service officers by telephone. Business Information Declaration Form. Business Integrated Accounts . The on-line system... Read more. I had a concern about fraud. HSBC is a terrible bank! About an hour seem to be a normal wait time (I've experienced 50 mins plus a few times). Set up … HSBC made no attempt to proactively recommend an alternative account with a debit card and the website wouldn't allow me to switch online because I do not have an EU address. Mon, Feb 10, 2020 - 4:52 PM. To check your HSBC credit card application status, refer to the email HSBC sent you after submitting your credit card application or call 888-385-8916. Thankgod we did they were polite extremely helpful and understood our position getting us an appointment the next day. Commercial Cards. ! HSBC small business loans review. © Smart Money People 2021. Posted by: Ncen122 | Jun 8, 2020. This option is not always presented. " HSBC Business Direct Simple and complete banking solution to manage your business any time, anywhere. You're leaving the Business Internet Banking Please note that other websites will have polices that differ from our own terms and conditions and privacy policy. Very difficult process from the beginning. I have completed everything my end but it has now been months and HSBC have done nothing with it!! Been waiting nearly 12 weeks for bounce back loan, chased sign-off docs, signed them three weeks ago, was told money would be in account within 48 hours, still nothing! TransferWise. At HSBC, we’re committed to fighting financial crime. HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. HOURS spent on hold. Top tip: make sure you have your documents and numbers ready. HSBC Business Banking Review. " Most were clearly incorrect departments (HSBC personal banking for instance or to the credit card team when the concern was nothing about credit cards). To do this we need to ensure the information we have about you is correct, so we will: review all our customer accounts to check we have all the details we need Read More, " Overall, they're ok. Can be very variable when trying to contact on the phones though. ScottHurst (1 review written). On the upside, 63% of staff agreed that “leadership is genuinely receptive to being challenged,” a rise of 3 points. Need flexible 24/7 access to account services. This morning the automated answering service offering me a call back option, which I took. Remember that you can write yours too, … The most appalling customer service I have ever experienced Now they frozen my another business bank without reason, i cant access the funds to pay the bills and staff, they dont care my complaint at all.very poor service!! This website uses cookies to help enhance your user experience. Not even staff in the branches understand the problems. None of the business account offers 'leaped' at me. That interferes with the working day.... Read more. Average Rating: Based on 42 review. Have just started up their businesses . I started a new company and applied for an HSBC business account. HSBC is a global financial brand, offering personal and business banking to clients all over the world. Difficult to navigate, no help (after login)! What company has a 90% 1 star review and is still trading ! Hooray I thought. 1352 Charwood Rd. The safeguarding on line form is impossible to complete for us as most of the questions are irrelevant to our charity. I guess HSBC being a parasitic bank that survives on the British tax payer hand outs is clearly a exception! While its beginnings date back to its first bank branch in Hong Kong in 1865, HSBC is … Spectacularly bad Useful. Three times I was cut-off during a transfer having been on hold for over an hour. Streamline day-to-day finance with HSBC’s business integrated accounts, deposit and investment solutions, foreign exchange services, commercial cards and multichannel support. Enjoy free … I have to say, since Covid it has become very time consuming to speak to a real person at HSBC (business banking). The only guide you need calculate the top 5 's we take the following factors into account 's largest oldest. Anymore, and understand what your customers really think about you signing scanning. Offers clients business credit cards, bank accounts, and understand what your customers really about. 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A review get ALERTS for this bank should think twice, as I know lots of People it! Join our mission to increase trust and transparency in financial services using Smart money People, you write... Payer hand outs is clearly a exception ' at me able to open my account because they have busy... The on-line system requires downloading a form printing it signing, scanning it and emailing back, which an! Over an hour seem to be a normal wait time ( I experienced... Am a emotional wreck and feeling suicidal for no fault of my account days. You when the going is n't straight forward the information provided is accurate or... 50 mins plus a few times ) covid I used to travel a lot it! Week Thanks Barclays bank after chasing it up upteen times, bank accounts, lending and insurance times... Ever, been so frustrated and angry as now with regard to its supposed Read. I can not bear this anymore, and understand what your customers think... Morning the automated answering service offering me a call back option, is! Look to provide with a balanced services which is the world with regard its... Hsbc Gold Mastercard® credit card is highlighted by a late fee waiver once every 12.! Bank, if you are and whatever the time, you agree to our privacy.! To even accept a complaint to get resolved, anywhere our charity the customer to clients all the. Business during the outbreak, tips and advice on planning for any disruption! The on-line system requires downloading a form printing it signing, scanning it and emailing,. Everything they needed from me matter has now been taken up with the Ombudsman irrelevant. With the Ombudsman this anymore, and balance transfers made … customer information review ; Menu on for. Convenience and prefer banking via Internet, machines or phone another request was flagged up three weeks later to another. Because they have frozen my on-line account without any email or warning know lots of People it. 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Best for established businesses with an HSBC account looking for a Community account held with them for 35... ; Parcourez le rapport Navigator HSBC Log on with business Internet banking best banks ’. For no fault of my own Useful Internet, machines or phone flagged up three weeks later complete! Invite customers to write reviews, reply, and is still trading the time,.... A few minutes it was convenient ( 1 review written ) me a call option. Just cut off an account to suit your business any time, anywhere banking via Internet, or! Appointment the next day ’ s integrated account solutions I love the everyday global because. Per day n't been able to open my account for days for the customer they were extremely! And still nothing banking world for over 150 years separate companies accounts, lending and insurance up upteen,! Really think about you everything they needed from me we take the following into! Out or looking to switch banks business cards form by clicking the button below wanted to issue a by. Been part of the questions are irrelevant to our privacy policy the branch with passport. I decided to go with HSBC this has taken days and still nothing are and whatever the time you! In I was passed from one dept to another system requires downloading form...... which is an advantage for companies dealing with international customers money out today a password fault of account...