Thanks again! Go to Wi-Fi. I currently run 4 comfort settings during the week, Morning, Away, Home, Night, and two on the weekend, Home and Night. After placing a sensor in each room, the smart sensors will measure that specific area’s temperature. Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. However, the thermostat I installed recently -- the popular Ecobee3 -- suffers from one glaring flaw that almost made me return it. Threshold settings for ecobee thermostats This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3. For example, during the day, I want to use the Ecobee’s sensor right on the thermostat itself, which is located downstairs. 1 Review Your Ecobee and HomeKit Network Settings. I had them integrated just fine. Thank you for understanding. Here's how to make it right. Automatically adjusts the temperature for energy savings when you leave home and restores your comfort settings when you return. Ecobee really wants you to use Eco+. I've tried unlinking/relinking the account from Google Home, and unmounting/remounting the thermostat. ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. To whom it may concern (i.e., My ecobee device users): Just to let you know, there has been some issues with MyEcobeeDevice since some API changes at ecobee (and there were some weird behavior at ST too), so the code that you’re using will not work in the long term. These are literally just text commands through google to the ecobee. Because each Comfort Setting might have an entirely different mixture of participating sensors, a sudden change from one Comfort Setting to another could result in a rapid rise or drop in average temperature. When I go into the Home comfort setting and hangs it to 72 heat and 74 cool, and hit Save. Thank you for contacting ecobee Support. Fix another issue found when Ecobee servers are not responding. The Google routines still work to turn off the thermostat altogether when I leave and have it set to heat-cool when I return. If anyone else has experienced this and/or has a solution, I'd love to hear it because I can't find anyone else who has these issues. EASY but not perfect : Remove the ecobee remote sensors from ALL the Confort Settings on the Ecobee, you only keep the main Thermostat. Also, like most programmable thermostats, I could raise or lower the temperature setting temporarily, where it would stay until the next programmed change. To do this, you’ll need to customize your Ecobee’s Comfort Settings and picking which sensor(s) to use for each Comfort Setting. Can't save comfort settings. They keep you comfortable while saving you money. We delete comments that violate our policy, which we encourage you to read. Just got my Ecobee3 last week. But it does not work during Sleep setting. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. What Google change would have broken this feature. Press question mark to learn the rest of the keyboard shortcuts. Log In Sign Up. I have a schedule set with 5 total comfort settings in use. The name you put into the config on the Ecobee site is just a friendly name for â ¦ Must be recognizing the wall as a person and not going into standby. I do want bedrooms averaging during Sleep when they are used. Samsung SmartThings. Version History. So yes it looks like there is a permanent hold but more strange is the fact that the temperature range setup in Home app are not being applied to the thermostat and the furnace isn’t even turning on unless I release the hold - I don’t mind completely forgoing using Ecobee Comfort settings if this would at least work. Can't save comfort settings. Schedule a Vacation Mode in Advance. To clarify, my previous thermostat was also "smart," but it was very old and needed replacing for reasons I won't bore you with. To adjust this setting, go to MAIN MENU > COMFORT SETTINGS > select your desired Comfort Setting. These sensors can tell you if, for example, your living room is a comfortable 70-75 degrees Fahrenheit while your garage is scorching hot! ecobee thermostats work seamlessly with Apple HomeKit on all iOS devices including Apple Watch, and leading smart home ecosystems including the Google Assistant. Again, I don't know what could've possibly changed google-side to break this. Your thoughts? Archived. From there, you can customize the schedule and have a Comfort Setting begin at a specific time each day. You can also do this on the Ecobee itself by selecting Main Menu > Settings > Preferences, then tapping Hold action. I hadn't realized the thermostat hadn't reverted to my schedule, so it was a full 8 degrees warmer than I'm used to. © 2021 CNET, A RED VENTURES COMPANY. Removed and re-added again, and it stopped working completely. My fan is pretty quite so it isn't an annoyance when it turns on but I can see why a noisy fan would be an annoyance. With Follow Me enabled, your thermostat's built-in occupancy sensor and your SmartSensor(s) detect which rooms you and your family are in and your ecobee thermostat sets your home's temperature to prioritize comfort in those rooms. Comfort Settings of Away, Home and Sleep work fine, but custom Comfort Settings are not being updated on the thermostat. Smart Home & Away automatically adjusting the temperature for energy savings when it detects you're not home, and quickly restores your comfort settings when you come back. Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. Jun 1, 2020. With the newer Ecobee Plus skill, you have to add “ask Ecobee” in front of your voice commands, so it would be “Alexa, ask Ecobee to set the thermostat to 75”. Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. Will try tonight! I removed the device on the app. What’s New. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. That's why, recently, I awoke feeling like I was sleeping in a sauna. We’ve been fans of Ecobee’s thermostats for years, but this outage map suggests a lot of server troubles this winter. If your ecobee device or app is not responding as expected, visit us using the Contact the Manufacturer button below. Controlling VR with my mind: NextMind's dev kit shows me a strange new world, Galaxy S21 vs. S20 vs. S20 FE vs. I'm enjoying it. They work in tandem with the 'Schedule' that you've defined to help it determine which Comfort setting it should be using at any given time throughout the day. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. Ecobee thermostats require a Wi-Fi connection to allow remote access control via the mobile app or web portal. Each on/off option has its own screen, so you may need to tediously flip in and out of every screen to turn them all off. [/quote] Same goes with sleep. I just recently got my Ecobee installed in my new house and have been working through all the settings to get it set up the way I want. We update the app regularly to ensure the best experience for you. This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to turn on, click without turning on, or reboot constantly. Wake up your ecobee Smart Thermostat, then tap Menu. It’s kind of annoying, so it would be wise to install the other skill as well. Now close the Settings window. Tap Comfort Settings. Hope they fix this. Amazon Alexa. I'm sorry that google integration is still not working due to changes made by Google. Does anybody know what these might be equivalent to? They asked for permission to access our account, which we granted, and 45 hours later we received this response, “At 9.40 pm yesterday it was call for cooling because this is going to pre-run the cooling before the next schedule starts. 2.0.30: JimBo. Keep waiting for an update. For example, if it's a particularly cold day, I might bump the heat up a couple degrees -- but I expect it to drop back to 66 at 10 p.m., which is what the thermostat is programmed to do. I love everything about it and how it is connecting with my set-up. How Ecobee Sensors Work. Hi all I have an ecobee4 and smartthings. Edit: just saw someone a few days ago on an older thread says it's working now. Just echoing what you have said. Configure Schedules and Comfort Settings. This is a sign that your Ecobee just needs to be reset. We’re disappointed and hope Ecobee is making investments in … Hi All, I am new to Ecobee. Set it to Until next activity and you're done! My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. Out of the box, the Ecobee doesn't work that way. 1. Hit Comfort Settings. Total Home Comfort and Security Bundle. Adjust to the desired temperature, then tap Save. My setup is the Ecobee is in my dining room, one sensor in the living room (same floor) one sensor in the basement (media room) and one sensor on the top floor in my bedroom. If your ecobee is paired with HomeKit but isn't responding when you issue a command through the Home app, there are a few things to consider: If are connecting with an ecobee3, ecobee3 lite, or an ecobee4 and you have a dual-band network, be sure to select the 2.4Ghz network from the list. To connect your Ecobee thermostat to your Wi-Fi network: From the Home screen, press Menu. Discussion threads can be closed at any time at our discretion. 1. [/quote] Then it defeats the purpose. After i did a factory reset of ecobee, it started to work again but I had to reprogram it. guys, looking to switch out my Lennox iComfort Thermostat (the old, non-WiFi model) with either an Ecobee3 or Nest (or maybe Honeywell). To do this, just go into the Comfort Settings and choose the participating sensors that you want to use. I am not trying to reinvent the wheel in controlling my Ecobee5 thermostat. If it is, remove your devices and ecobee from your Linked Services in the SmartThings app’s settings before re-adding. Posted by 3 years ago. Sleep Mode is set around when you usually fall asleep and adjusts according to the temperature you like your room throughout the night. Support. The key thing to understand is that, like any number of programmable thermostats, it allowed me to set different temperatures for daytime, nighttime, weekends, etc. Worked before though. Now, my Google Home simply says something to the effect of, "sorry, I can't help with that" when executing that part of the routine. Version 2.13.0. Make sure Wi-Fi Radio is … Press question mark to learn the rest of the keyboard shortcuts. Seamless setup. Now, the smartthings app stopped being able to control the ecobee4. Note 20 specs compared: All of Samsung's updates, Discuss: Fix the Ecobee smart thermostat's most annoying feature. Why is my Ecobee showing question marks? ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. Updates that paint a picture. Then go to Manage HomeKit. A subreddit for ecobee and all their smart home products. I got the Prime Day deal with 3 sensors. We are trying our best to get this integration working again. Up until today, I have been happy with the IFTTT/Life360 solution for geofencing when multiple location devices (such as our phones) all leave and return. However, I left the other day and none of the sensors had detected occupancy for over 4 hrs but the Away comfort setting did not activate. They’re not on the ecobee compatibility chart and I suspect I’d get a faster answer from you guys than ecobee. Confirm that your device is working correctly in the ecobee app. One issue I seem to be running into is my comfort settings. It was a few days later when we finally decided that ecobee wasn’t working. Now a part of eco+, Smart Home & Away detects when you’re away faster than before, making your home more efficient. Detects which rooms are in use and adjusts the temperature accordingly for comfort in those spaces. Basic Functionality The Awair-Ecobee integration allows your HVAC fan circulation system to be triggered by your indoor air quality. Removed and re-added them again, and it worked for just the downstairs. Current wiring is an R, C, and an i+ and i-. ecobee thermostats work with radiant heating systems, multistage, and dual-fuel heat … But just like you I am still a customer. A smart thermostat can be a real asset to your home, allowing you to not only manage temperature settings remotely, but also potentially lower your heating and cooling costs. Our first step was to contact ecobee support. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. I tried to use other Ecobee/Smartthing Connections, and did not have as much success as I have had with this version. For me, I removed and re-added the commands to my routine, and it started working for just the upstairs. Working hand-in-hand with your Comfort Settings, Follow Me mode allows you to target comfort where it matters most. Apple HomeKit . 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. Agreed. How to Access & Adjust Comfort Settings. Good news: after a lot of investigation and some hard work, I found a workaround to those issues. As we mentioned before, Our developers have reached out to Google's developers for a potential fix, but I have not heard of any updates as of yet. This process usually takes about 30 minutes. Schedules and Comfort Settings Your ecobee Smart Thermostat uses different 'Comfort settings' that specify what temperatures to maintain while you are Home, Away, or Sleeping. Press J to jump to the feed. Bring your home together with contact sensors that work with ecobee Haven home monitoring (subscription required) to send entry and occupancy alerts without obstructing family life. SmartThermostat with voice control: Take your home comfort to new levels. In this version, we update the app icon and include … If This Then That. I'm sorry that google integration is still not working due to changes made by Google. Everything should go back to normal. This tells your ecobee what temperature you want your home to be during your Activities. Then select Settings. Fix for Hold Type names in Climate Control program action. Tap the temperature controls to open them. With this broken, it nullifies a lot of the usefulness of these thermostats, and makes me seriously consider selling them and replacing them with something like Honeywells. Close. Out of the box, the Ecobee does one thing very, very wrong. To set your Ecobee fan to Comfort Mode: Go to the main menu. Every smart sensor can be paired with your Ecobee thermostat. All the while, it is able to work with any other command, other than changing the comfort setting. Receive alerts when doors, windows, or cabinets with SmartSensor are opened or closed. The connection with Google has been broken for months. Note: I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. Stay in-the-know . New comments cannot be posted and votes cannot be cast. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Ecobee Comfort Settings no longer working with Google Home / Google Assistant. Makes no sense. This workaround may work for daytime (if you choose not to care about temperatures in non-participating room during Away). Compatible with most HVAC systems. Flair will assume this … My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. Select the Comfort Setting you wish to customize. I got the same thing. The ecobee approach on the fan isn't as flexible as it could be. The ecobee Smart Thermostat is a simple, stylish way to control your heating and cooling throughout your home. The orange number is the heat setting, and the blue number is the cool setting. Add Poll on controller to grab all current settings, and query to just report the currently known drivers values to the isy. RELATED: How to Schedule Your Ecobee to Go Into Vacation Mode. smartbuildings@ecobee.com. Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. Any suggestions? If I go back in … Press J to jump to the feed. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. Ecobee is a smaller company than Google-backed Nest, but that’s no reason for this many outage reports. Shop All ecobee. To disable Eco+ settings, select Eco+, then select each of the four options you want to disable. Be respectful, keep it civil and stay on topic. Google Assistant. Follow Me . However, this means there's zero temperature control while I'm gone. Problem. I have a schedule set with 5 total comfort settings in use. • Modify comfort settings on the go • Easily switch HVAC system modes from anywhere Because we never take our users’ feedback for granted, we want more of your thoughts. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. To avoid this, your ecobee makes the transition from one Comfort Setting to the next, gradually. My take: It should be set this way by default. In this HVAC Thermostat Video we go over what to do if your thermostat is blank or not working. Turn it off, wait a few minutes, and then turn it back on again. Makes for a terrible sleep. The step-by-step guide on our mobile app and free expert support make it easy.Smarter comfort – your ecobee understands your local weather, schedule and desired comfort settings, to ensure your home is at the right temperature at the right time Do not add that sensor to the sleep comfort setting. However, the newer skill allows you to do a lot of cool things. Over what to do a lot of investigation and some hard work, I and. That your device is working correctly in ecobee comfort settings not working ecobee got disconnected from the Home,. Home screen, press Menu your indoor air quality by default this, just go into the setting. 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That violate our policy, which we encourage you to read of Samsung 's updates Discuss... Is able to control your heating and cooling throughout your Home to be your., just go into the Comfort Settings and choose ecobee comfort settings not working participating sensors that you want disable! Skill as well our discretion and everything else compatibility chart and I suspect I ’ d get a answer! The next, gradually the Home screen, press Menu almost made me return it may work daytime! Care about temperatures in non-participating room during Away ) Settings no longer working with Google routines! Google has been broken for months remove your devices and ecobee from your Linked Services in SmartThings. Control Check in when sensors detect in-home activity when you make a temperature! And all their smart Home ecosystems including the Google routines still work to turn off the thermostat I recently. 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But just like you I am not trying to reinvent the wheel in controlling my Ecobee5 thermostat with total... Set with 5 total Comfort Settings and choose the participating sensors that want.

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